Orcoda’s New Customer Booking Portal and App
to Enhance Community Transport
Orcoda, Australia’s number one software provider for Community Transport providers, is excited to announce the launch of our new Customer Booking Portal and App. As the demand for community transport grows across Australia, providers face the dual challenges of moving more people while becoming more cost-effective. Orcoda’s latest innovation is designed to meet these challenges head-on by empowering clients and streamlining operations.
The new web and mobile app allow customers, carers, and agencies to book directly, granting them greater independence and control over their transport needs. This powerful new tool is designed to enhance the user experience while helping providers automate and optimise their services.
Key benefits of the new Customer Booking Portal and App include:
- Enhanced Access for Clients: Provides a simple and effective way for clients to manage their transport needs.
- Independence: Gives users the freedom to manage their own bookings at their convenience.
- Complete Booking Records: Easily access records of all past, present, and future bookings.
- Personalised Instructions: Allows for specific, personalised instructions to be added to bookings.
- Manage Recurring Bookings: Simplifies the process of setting up and managing recurring trips.
- Alerts and Notifications: Keeps everyone informed with automated alerts and notifications.
- Real-time Feedback: A direct channel to gain valuable, real-time feedback from customers.
In addition to the new portal, the Orcoda platform supports administration teams by simplifying complex government DEX reports and integrating booking software with accounting software to eliminate double handling.
As a proudly Australian-based team, we are continuously improving our platform to better serve our clients.
To learn more about how Orcoda can help you aggregate, optimize, and automate your transport operation, contact us today on 1300 672 632 or visit https://communitytransport.orcoda.com/