Orcoda
Orcoda

Orcoda’s New Customer Booking Portal and App

to Enhance Community Transport

Orcoda, Australia’s number one software provider for Community Transport providers, is excited to announce the launch of our new Customer Booking Portal and App. As the demand for community transport grows across Australia, providers face the dual challenges of moving more people while becoming more cost-effective. Orcoda’s latest innovation is designed to meet these challenges head-on by empowering clients and streamlining operations.

Customer Booking Portal Community Transport Software

The new web and mobile app allow customers, carers, and agencies to book directly, granting them greater independence and control over their transport needs. This powerful new tool is designed to enhance the user experience while helping providers automate and optimise their services.

Key benefits of the new Customer Booking Portal and App include:

  • Enhanced Access for Clients: Provides a simple and effective way for clients to manage their transport needs.
  • Independence: Gives users the freedom to manage their own bookings at their convenience.
  • Complete Booking Records: Easily access records of all past, present, and future bookings.
  • Personalised Instructions: Allows for specific, personalised instructions to be added to bookings.
  • Manage Recurring Bookings: Simplifies the process of setting up and managing recurring trips.
  • Alerts and Notifications: Keeps everyone informed with automated alerts and notifications.
  • Real-time Feedback: A direct channel to gain valuable, real-time feedback from customers.

In addition to the new portal, the Orcoda platform supports administration teams by simplifying complex government DEX reports and integrating booking software with accounting software to eliminate double handling.

As a proudly Australian-based team, we are continuously improving our platform to better serve our clients.

To learn more about how Orcoda can help you aggregate, optimize, and automate your transport operation, contact us today on 1300 672 632 or visit https://communitytransport.orcoda.com/

ACTA badge

Orcoda, Australia’s number one software provider for client management and transport technology, is proud to announce its role as the official Name Partner for the upcoming Australian Community Transport Association (ACTA) National Conference. The event, taking place next week on Wednesday and Thursday, will see Orcoda sharing the spotlight with its wholly owned subsidiary, Future Fleet, one of the nation’s leading telematics and transport technology providers.

As the demand for community transport in Australia continues to grow, providers are facing the dual challenges of moving more people while operating more cost-effectively. Orcoda and Future Fleet will be showcasing a comprehensive, integrated solution designed to meet these challenges head-on by helping organisations to aggregate, optimise, and automate their entire transport operation.

Conference attendees will get a firsthand look at Orcoda’s comprehensive software package, including the brand-new Customer Booking Portal and App. This powerful new tool empowers customers, carers, and agencies to book their own transport directly via a web portal or mobile app, providing them with greater independence and a complete record of past, present, and future bookings. The platform also supports administration teams by simplifying complex government DEX reports and integrating with accounting software to eliminate double handling.

Complementing this powerful software is the cutting-edge in-vehicle technology from Future Fleet. With over 20 years of trusted service, Future Fleet provides Australia-wide GPS fleet and asset tracking powered by IoT, AI, satellite, and 5G technology. A key focus at the conference will be on enhancing safety and compliance with innovations like:

  • AI-Powered Video Telematics: AI cameras that act as a trusted co-pilot, helping to prevent collisions and providing real-time in-cab driver coaching to reduce risky behaviours like mobile phone use and distraction.
  • SeatCheck: A safety system that detects wheelchair presence and ensures correct restraint usage, sending real-time notifications and violation reports to management.

As a proudly Australian-based team, Orcoda and Future Fleet are committed to continuously improving their platforms to better serve the community transport sector.

We invite all attendees to visit our booth to see how our fully integrated software and hardware solutions can drive efficiency and safety for your organisation.

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