Community Transport

AGGREGATE

OPTIMISE

AUTOMATE

To help more people within your community access transport … to give them better service …. you need ORCODA Community Transport (OCT). Software to aggregate and optimise your resources and assets, and automate your operations.

Community Transport
Community Transport

AGGREGATE

AGGREGATION IS THE KEY!

Aggregation through optimisation is vital to get the most out of your resources and assets

OPTIMISE

Optimisation of your Fleet, Staff and Routes

Optimise your job allocation and sequencing, schedule, roster and route

AUTOMATE

Do More with Less

Automate your daily repetitive tasks. Easy Single Click DEX reports.

Our Happy Customers

Community Transport

“We are looking forward to working with ORCODA and Teletrac Navman and their teams of experts in Transport Logistics. Their full-service approach to implementing digital transformation and the material efficiencies we envisage from the integrated platforms, made its adoption an easy decision for us to make in order to deliver a better service to our clients.”

Andrew Watson, CEO of Burnie Brae

Community Transport

 

“The new ORCODA optimisation allocation solution will have an immediate and practical impact on the lives of the community members who can’t drive or take public transport…We are fast approaching 200,000 trips annually and travel over two million kilometres each year. The ORCODA solution will allow us to grow more efficiently.”

Terry O’Toole, CEO of TransitCare

 

SUSTAINABILITY GOALS

Reduce CO2 Emissions by optimising your fleet

Frequently Asked Questions

How does OCT assist its Clients?

ORCODA’s system ensures your organisation can provide more trips to the community you serve. 

  • Our optimisation algorithms are focused on moving more people with the same assets
  • The benefit in aggregation is that more trips are available to those in need
  • OCT bookings and optimisation software is set up to consider many different constraints common in community transport (mobility, behaviour, carer/attendant, walking aids, access ramps, site considerations, etc)
  • The outcome of this is more accessibility to transport for more people.

How does OCT save time in an organisation?

  • Our Optimisation Solver can complete whole day scenarios in minutes (not hours or days). 500+ jobs  solved and allocated in under 3 hours by 1 person
  • LIVE dashboards and in-field reporting reduces phone calls and management requirements
  • Client notifications and updates drastically reduce the number of calls received checking on pick up times
  • One touch DEX reporting relieves hours of creating and checking reports before submittal
  • Integration to finance software to pre-load client and auto-create invoices (Xero, Sage, MYOB, MS Dynamics, etc)

How does OCT improve safety?

  • Sign on glass confirmation for client handover
  • Incident reporting feature with photos and notes stored
  • Alerts sent for exceptions, client no-shows and other events
  • Pre-planned routes include fatigue management and roster allocations
  • Tracking of vehicles in OCT can be replayed and stored
  • Alerts for driver breaks

How does OCT improve compliance outcomes?

  • OCT provides live in-field completion updates for all jobs – updates are live across all platforms
  • Job completions are rolled up into end-of-trip pdf report including time, date, GPS and map location, comments, photos and sign on glass
  • OCT can be used to complete digital incident reports from the field including pictures
  • All trip exceptions are alerted to your organisation via email/SMS/app
  • Full end of trip and end of day reporting

How does OCT add Value?

Our easy-to-use cloud-based software delivers many business benefits, including:

  • Improved economies of scale
  • Lower operational cost for fleet and staff
  • Deliver better service to your customers
  • Aggregation allows you to service more customers with less output. Do more with less!
  • Fast return on investment (ROI)
  • Cutting carbon emissions
  • Increased compliance, health, and safety

Why should I invest in your software?

The benefits of an automated and optimised community transport system are clear. The digital transformation and optimisation facilitated by OCT dramatically improves productivity, speed, service levels, and visibility over your entire operation.  The people resources and assets ‘saved’ by OCT can be re-deployed to other important tasks.

At what volumes do I need OCT?

3 key signs that indicate it’s time to start using our community transport software:

  1. You need more staff to handle increased bookings. Use a OCT to automate the manual work, aggregate your resources and assets, and optimise your fleet, staff and routes.
  2. You’re getting an increased number of calls to customer service. OCT keeps your customers in the loop at every stage, so they don’t need to expend any effort getting updates – and neither do you.
  3. You’re struggling to allocate jobs each day. With OCT, your team has access to real-time, accurate data and can use a single click allocation solver to work out the best solution to last minute bookings.

Do you offer local technical support?

Yes, OCT is developed and hosted in Australia, and our technical support team can be contacted via email, SMS or phone.

Our team consists of volunteers. How easy is your software to use?

Very Easy. A simple drag and drop allocation is easy to learn, and the automated reports and compliance documentation will minimise human error.  We also offer simple, easy to read software manuals as a reference during training, in addition to technical support from our team when needed.

Do you need a specific in-vehicle device for the driver app or vehicle tracking?

No, OCT works on Apple or Android smart phones and tablets and is fully integrated with Teletrac Navman devices.

What can your driver app do that’s better than using Google Maps, WAZE etc?

  • One touch navigation between jobs, with route optimisation for faster delivery
  • Your drivers get an optimised Runsheet with full instructions for all jobs and ETAs, that are updated and monitored in real time.
  • Breaks are monitored for fatigue management
  • LIVE completion compliance including sign on glass and photo functions
  • Status updates automatically sent to drivers, customers and your customer service team
  • Pre-start checklists, driver safety declarations and vehicle notifications

Can your Driver App work without an internet connection?

Yes. OCT automatically syncs data onto the in-vehicle device at the start of each shift, so your driver can keep working even if they lose internet connection. When connection returns, OCT will simply sync back to the cloud-based software.

Does OCT integrate with existing software?

Yes. We can integrate with any CRM, Accounting, Enterprise software system if it has an API or flat file (CSV, XLS, XML) import function.

How long does implementation take?

Some projects can be set up in a day while some can take 4 weeks – and don’t worry, we view implementation as a partnership and a shared process.

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