Patient Transport

• Our Optimisation Solver can complete whole day scenarios in minutes (not hours or days). 500+ jobs  solved and allocated in under 3 hours by 1 person
• LIVE dashboards and in-field reporting reduces phone calls and management requirements
• Client notifications and updates drastically reduce the number of calls received checking on pick up times
• One touch reporting relieves hours of creating and checking reports before submittal
• Integration to finance software to pre-load client and auto-create invoices (Xero, Sage, MYOB, MS Dynamics, etc)

• Sign on glass confirmation for client handover
• Incident reporting feature with photos and notes stored
• Alerts sent for exceptions, client no-shows and other events
• Pre-planned routes include fatigue management and roster allocations
• Tracking of vehicles in OPT can be replayed and stored
• Alerts for driver breaks

• OPT provides live in-field completion updates for all jobs – updates are live across all platforms
• Job completions are rolled up into end-of-trip pdf report including time, date, GPS and map location, comments, photos and sign on glass
• OPT can be used to complete digital incident reports from the field including pictures
• All trip exceptions are alerted to your organisation via email/SMS/app
• Full end of trip and end of day reporting

Our easy-to-use cloud-based software delivers many business benefits, including:

• Improved economies of scale
• Lower operational cost for fleet and staff
• Deliver better service to your customers
• Aggregation allows you to service more customers with less output. Do more with less!
• Fast return on investment (ROI)
• Cutting carbon emissions
• Increased compliance, health, and safety

The benefits of an automated and optimised patient transport system are clear. The digital transformation and optimisation facilitated by OPT dramatically improves productivity, speed, service levels, and visibility over your entire operation.  The people resources and assets ‘saved’ by OPT can be re-deployed to other important tasks.

3 key signs that indicate it’s time to start using our patient transport software:

1. You need more staff to handle increased bookings. Use a OPT to automate the manual work, aggregate your resources and assets, and optimise your fleet, staff and routes.
2. You’re getting an increased number of calls to customer service. OPT keeps your customers in the loop at every stage, so they don’t need to expend any effort getting updates – and neither do you.
3. You’re struggling to allocate jobs each day. With OPT, your team has access to real-time, accurate data and can use a single click allocation solver to work out the best solution to last minute bookings.

Yes, OPT is developed and hosted in Australia, and our technical support team can be contacted via email, SMS or phone.

Very Easy. A simple drag and drop allocation is easy to learn, and the automated reports and compliance documentation will minimise human error.  We also offer simple, easy to read software manuals as a reference during training, in addition to technical support from our team when needed.

No, OPT works on Apple or Android smart phones and tablets and is fully integrated with Teletrac Navman devices.

• One touch navigation between jobs, with route optimisation for faster delivery
• Your drivers get an optimised Runsheet with full instructions for all jobs and ETAs, that are updated and monitored in real time.
• Breaks are monitored for fatigue management
• LIVE completion compliance including sign on glass and photo functions
• Status updates automatically sent to drivers, customers and your customer service team
• Pre-start checklists, driver safety declarations and vehicle notifications

OPT automatically syncs data onto the in-vehicle device at the start of each shift, so your driver can keep working even if they lose internet connection. When connection returns, OPT will simply sync back to the cloud-based software.

Yes. We can integrate with any CRM, Accounting, Enterprise software system if it has an API or flat file (CSV, XLS, XML) import function.

Some projects can be set up in a day while some can take 4 weeks – and don’t worry, we view implementation as a partnership and a shared process.