“Thanks to Orcoda’s smart transport technology, even during unforeseen circumstances, our scheduling ran seamlessly. It’s a game-changer for operational efficiency, allowing us to better utilise our team’s capabilities for continuous improvement.” said Brent Herrick, National Sales and Business Systems Manager at RFS
The Challenge
In the busy and demanding environment of RFS, managing the schedules for approximately 40 trucks and 800 jobs is a complex task. Recently, this challenge was compounded by the planned leave of an experienced scheduler. This left the branch’s scheduling team reduced to just one scheduler, responsible for the entire operation. The timing was crucial as the Orcoda system had only just been installed in the branch.
The Solution
Despite these challenges, the remaining scheduler managed the workload seamlessly, thanks to Orcoda’s transport software system. Brent regularly checked in, anticipating potential queries or issues. However, to his surprise and relief, the scheduling operations were running smoothly. The feedback from the sole scheduler was that she found herself with extra time on her hands.
The Outcome
Brent expressed his satisfaction with Orcoda’s smart transport technology, highlighting its role in maintaining seamless operations during unforeseen circumstances. Instead of considering a reduction in team resources, Brent is exploring how to further leverage the system for continuous improvement and better utilisation of the team.
The Takeaway
This feedback from RFS underscores the effectiveness of Orcoda’s solutions in enhancing operational efficiency. While optimisation can be a complex equation, our goal at Orcoda is to make our clients’ operations smoother and more productive. Brent’s experience with RFS is a testament to our commitment to delivering intuitive and reliable solutions that empower businesses to thrive, even in challenging situations.
